Mental Health Resources
988 Suicide and Crisis Lifeline: Call, text, or chat 24/7.
Not sure if 988 is for you? Find out when to use 988 and what to expect when you call.
To contact Crisis Services, part of Clinical and Support Options (CSO), call your nearest Crisis Services office:
Greenfield/Franklin County (Staff on-site 24-hours a day and MCI Youth – 24-hours a day)
413.774.5411
Athol/N. Quabbin (Staff on-site weekdays, 8AM-8PM and MCI Youth – 24-hours a day)
978.249.3141
Local Mental Health and Support Agencies
Clinical and Support Options (CSO) (main number in Greenfield: 413-774-1000) provides many types of mental health and behavioral health support to families throughout Franklin County, the North Quabbin region, and across Western Mass. Same-day, walk-in visits are available. Visit their website for more information and contact numbers for specific programs, or call their main number above.
CHD’s Greenfield Clinic (Client Phone Number: 1-844-CHD-HELP) is located at 102 Main Street. CHD specializes in mental health services for children, teens, and adults and are located in the same building as the Community Health Center of Franklin County.
ServiceNet (413-772-2935) has a broad range of mental health services in Greenfield and across Western Mass and Early intervention for 0 – 3 year-olds (REACH); Services for people on the autism spectrum; Shelter and housing services for people experiencing homelessness and housing challenges; and more.
The National Alliance on Mental Illness (NAMI) Western Mass office – (413-786-9139). They offer various support and educational programs across Franklin, Hampshire, and Hampden Counties. NAMI has programs in Greenfield at Baystate Franklin Medical Center.
The Wildflower Alliance (413-539-5941 for general info), formerly the Western Mass Recovery Learning Community) offers Peer to Peer Support including a peer respite house, trainings, individual and systems advocacy, free alternative healing, employment support to “people who have been impacted by psychiatric diagnosis, trauma, extreme states, homelessness, problems with substances and other life-interrupting challenges.”
How to find more resources in Western Massachusetts
413Cares is a community platform that connects residents of Western Massachusetts to the services they need, including mental health resources. You can also find information on resources for many other issues, including food access, housing, substance use treatment and recovery, and much more!
Webinars (Upcoming and Recordings)
Families for Depression Awareness Youth Mental Health Webinars This Massachusetts-based organization focuses on guidance and support for family members and friends of those who are depressed. Their website includes videos, articles, screening tools, and free webinars about youth and adult mental health.