Mental Health Resources

For Parents, Caregivers & Other Adults

To contact Crisis Services, part of Clinical and Support Options (CSO), call your nearest Crisis Services office:

Greenfield/Franklin County (Staff on-site 24-hours a day and MCI Youth – 24-hours a day)

413.774.5411

Athol/N. Quabbin (Staff on-site weekdays, 8AM-8PM and MCI Youth – 24-hours a day)

978.249.3141

Find more resources:

A user-friendly list of local and national mental health support organizations with descriptions (from the Greenfield 4SC Coalition – Updated March 2022). This page lists resources you’ll see below plus more, each with a description and created especially for parents, caregivers and other caring adults in our region!

413Cares is a community platform that connects residents of Western Massachusetts to the services they need, including mental health resources. You can also find information on resources for many other issues, including food access, housing, substance use treatment and recovery, and much more!

Local Mental Health Organizations

CHD’s Greenfield Clinic (New Client Phone Number: 1-844-CHD-HELP) is located at 102 Main Street. CHD specializes in mental health services for children, teens, and adults and are located in the same building as the Community Health Center of Franklin County.

ServiceNet (413-772-2935) has a broad range of mental health services in Greenfield and across Western Mass and Early intervention for 0 – 3 year-olds (REACH); Services for people on the autism spectrumShelter and housing services for people experiencing homelessness and housing challenges; and more.

Webinars and Online Fact Sheets from Trusted Organizations

Families for Depression Awareness Youth Mental Health Webinars This Massachusetts-based organization focuses on guidance and support for family members and friends of those who are depressed. Their website includes videos, articles, screening tools, and free webinars about youth and adult mental health.

Common questions and info about suicidal ideation for parents & caregivers (from Big Brothers Big Sisters of Franklin County) helps answer common questions that you may have when your youth is experiencing Suicidal Ideation. This also provides helpful resources and numbers that you can call.

Common questions and info about self harm for parents & caregivers (from Big Brothers Big Sisters of Franklin County) helps answer common questions that you may have when your youth is experiencing Self Harm. This also provides helpful resources and numbers that you can call.