2024 Youth Resource Card

for Franklin County & the North Quabbin

12 Olive Street, Suite 2
Greenfield, MA 01301

Supported by the Franklin Regional Council of Governments with funds
from MA Dept of Public Health.


This is an online version of a small, folded resource card created to help youth and adults find help and resources on the go!

Do you have suggestions or corrections? We have limited space on the printed version, but we always love to hear from you – please email Kat with ideas.

Not sure who to call? Try one of the General Information numbers or check out 413Cares.

All phone numbers are in the 413 area code unless otherwise noted.

Helpful questions for when you call:

  • Is the service free or does it cost money?
  • Is it confidential or do I need a parent / guardian’s permission?
  • Do I have to make an appointment?


Fire, Police, Ambulance Emergency: Call or Text  911

Suicide and Crisis Lifeline Call or Text  988

CSO Crisis Intervention (Mental Health & Suicide) 774-5411; 800-562-0112 

Crisis Text Line (any crisis) Text HOME to 741741 

DCF Child Abuse Hotline 775-5000; 800-792-5200

DIAL/SELF Teen Line 774-7054 x4

Drug & Alcohol Referral Helpline 800-662-HELP; 800-662-4357

Mass Substance Use & Problem Gambling Referral Helpline 800-327-5050

MA Smokers Quitline 800-QUIT-NOW; 800.784.8669 

LGBT National Youth Talkline 800-246-7743

NELCWIT Relationship Abuse & Sexual Assault 772-0806 

Poison Control 800-222-1222

Wildflower Alliance Peer Support Warmline 888-407-4515

National Runaway Safeline 800-RUNAWAY; 800-786-2929


Center for Women & Community 545-0800

NELCWIT 772-0806

DCF 775-5000; 800-792-5200

North Quabbin Patch 978-249-5070

MSPCC (781) 861-0890

Training Active Bystanders Program 978-544-6142

The Salasin Project 774-4307

Victim & Witness Assistance 772-6944; 978-544-7376

Children’s Advocacy Center  413-475-3401


Full Circle Adoptions   587-0007, text 552-9168


CHD (Counseling) 774-6252

Clinical and Support Options (Counseling) 978-249-9490; 774-1000

NELCWIT (Relationship Abuse & Sexual Assault)  772-0806

Wildflower Alliance (Peer Support) 772-0715

Service Net (Counseling) 772-2935

Translate Gender 203-9339


Mass Substance Use & Problem Gambling Referral Helpline 800-327-5050

MA Smokers Quitline 800-QUIT-NOW; 800.784.8669

Alanon 800-245-4656 

Behavioral Health Network 301-9355

Opioid Task Force 775-7475

Brattleboro Retreat 800-345-5550

The Brien Center 499-0412

CHD (Drug & Alcohol Help) 774-6252

Clinical and Support Options (Drug & Alcohol Help) 978-249-9490; 774-1000

RECOVER Project 774-5489

North Quabbin Recovery Center 978-249-4989


Center for Self Reliance 773-5029

Community Resources & Advocacy 475-1570; 978-544-8091

DIAL/SELF Emergency Food Pantry 774-7054 x4

Franklin Area Survival Center 863-9549

Franklin County Community Meals Program (Orange, Turners Falls, Greenfield, Northfield) 413-772-1033; 978-544-2149

Salvation Army, (Greenfield, Athol) 978-249-8111; 773-3154

SNAP/Food Stamps 413-475-1570

WIC (food checks) 376-1160; 978.544.8093


Libraries and school counselors are also great sources of information and referral.

Find a public library near you on this list of libraries across Western and Central MA. 

413Cares resource website

Community Resources & Advocacy 475-1570; 978-544-8091

The United Arc (special needs) 774-5558

The Brick House Community Resource Center 863-9576

Center for Women & Community 545-0883 

DIAL/SELF Teen Line 774-7054 x4

CSO Referral Services   774-5411

Community Action Family Center (Greenfield) 775 -1555

Massachusetts Non-Emergency Help/Referral 211

Montague Catholic Social Ministries 863-4804 x2

Youth & Workforce Development at Community Action 774-7028

NELCWIT 772-0806

North Quabbin Citizens’ Advocacy 978-544-7794

North Quabbin Community Coalition 978-249-3703

Seven Hills (Special Needs) 418-8702


Athol Hospital 978-249-3511

Baystate Franklin Medical Center 772-0211

MA Behavioral Health Partnership 800-998-6462

Community Health Center of Franklin County 772-3748; 978-544-7800

Community Resources & Advocacy 475-1570; 978-544-8091

MassHealth/Medicaid 800-841-2900

North Quabbin Family Physicians 978-249-0099

People’s Medicine Project 413 842-4762

Tapestry Health 773-5403

Trans Health 413-341-9400

Valley Medical Group 775-4600

Green River Doula Network


Tapestry Health Harm Reduction 475-3377; 413-221-7722 (cell)


Western Mass Network to End Homelessness website

Childhood Lead Poisoning Prevention 800-532-9571

Community Resources & Advocacy 475-1570; 978-544-8091

Department of Transitional Assistance 772-3400; 800-470-5877 

DIAL/SELF 774-7054×4; 978-544-1800

Franklin County Housing Authority & RAFT 863-9781

Wells Street Shelter 772-6100

Citizens Energy Corporation 855-563-4786

Mass Dept of Housing & Livable Communities 866-584-0653

Making Opportunity County Home Energy Assistance, Athol 978-342-7025

Salvation Army 978-249-8111; 773-3154

Greenfield Family Inn 774-6382


Jewish Family Services 737-2601

Center for New Americans 772-0055


The Brick House 863-9576

Franklin County Community Development Corporation 774-7204

MassHire Franklin Hampshire Career Center 774-4361; 800-457-2603

Center for New Americans 772-0055

Greenfield Community College 775-1801

Green River House 772-2181

The Literacy Project 774-3934

Mass Rehabilitation Commission 774-2326

NorthStar Self-Directed Learning for Teens 582-0193

Seven Hills 418-8702

Youth & Workforce Development at Community Action 774-7028


Translate Gender 203-9339 info@translategender.org 

The Trevor Project (LGBTQ youth) 866-488-7386

CAPV Youth Programs Generation Q 774-7028

Drop-In Space at Community Action 774-7028; text 768-4159

The Stonewall Center at UMass Amherst 545-4824

House of Colors  532-9300

PFLAG Franklin-Hampshire 758-0124

Trans Health 413-341-9400

LGBT National Youth Talkline 800-246-7743


Community Legal Aid 855-252-5342

Community Resources & Advocacy 475-1570; 978-544-8091

Northwestern (Greenfield) District Attorney 774-3186

Health Law Advocates (disputes with insurance) 617-338-5241

Juvenile Court (Grnfld/Orange) 978-544-5125; 775-0014

Mass Fair Housing Center 539-9796

Collaborative Resolutions Group 774-7469

NELCWIT 772-0806

Quabbin Mediation 978-544-6142

Wildflower Alliance (Advocacy) 539-5941


The Brick House 863-9576

Community Action Family Center (Greenfield) 475-1555

Community Action Healthy Families & Young Parents Program 475-1545

The United Arc (Special Needs) 774-5558

Montague Catholic Social Ministries & Turners Falls Playgroup 863-4804

North Quabbin Patch 978-249-5070

Parental Stress Line 800-632-8188

PFLAG Franklin-Hampshire 758-0124

Quabbin Mediation 978-544-6142

Seven Hills (Special Needs) 418-8702

The Salasin Project 774-4307

Translate Gender 203-9339

Valuing Our Children 978-249-8467


Athol Area YMCA 978-249-3305

Franklin County’s YMCA 773-3646 

Big Brothers Big Sisters 772-0915

Boy Scouts 684-3542

Girl Scouts 800-462-9100

4-H 800-374-4446

The Brick House Community Resource Center 863-9576

Community Action Youth Programs 774-7028

DIAL/SELF Youth & Community Services 978-544-1800;774-7054

Valley Playwright Mentoring 625-6569

Seeds of Solidarity 978–544–9023

Hilltown Youth Performing Arts 625-2100

Check into programs at local schools, libraries, and Recreation Departments!  Here are just a few:

Greenfield Library 772-1544

Greenfield Recreation 772-1553

Montague Recreation 863-3216


Franklin Regional Transit Authority 774-2262

Montachusett RTA 978-345-7711

Peter Pan 800-343-9999

Pioneer Valley Transit Authority 586-5806


ACT Volunteer Center at DIAL/SELF 774-7054 x7

Big Brothers Big Sisters 772-0915

The Brick House 863-9576

Community Action Family Center (Greenfield) 475-1555

Franklin County Community Meals Program 413-772-1033

Montague Catholic Social Ministries 863-4804 x2

Franklin County’s YMCA 773-3646 (YMCA’s Leaders Club for youth ages 10-12 and 13-18)

Black History 365: Boston takes rare step of apologizing for its role in slavery and its lasting harm

We are highlighting examples of Black excellence throughout the year! Feel free to send us suggestions!

June 17, 20228:02 PM ET

Tovia Smith Twitter Facebook

BOSTON — Boston has just become the first major city to offer a formal apology for its role in trans-Atlantic slavery.

Coming nearly four centuries after slavery began here, a city council resolution that passed unanimously Wednesday condemns the unique “dastardliness” of slavery, and its legacy of “systemic white supremacy and racism” that’s reflected in ongoing racial inequities in housing, education, income and more. The city council offered its “deepest and most sincere apology,” and acknowledged “responsibility in […] the death, misery and deprivation” that slavery caused.

The resolution, which is non-binding, pledges “efforts to repair past and present harm done to Black Americans,” to remove “prominent anti-Black symbols” in the city, and to increase public education on how the slave trade “impacted Boston’s past and present systems of oppression.”

The move is mostly symbolic, as it includes no funding for specific policies or programs and stops short of another proposal that would create a commission to study reparations. That measure was given a hearing by the Boston City Council in March, but has yet to come up for a vote.

But Councilor Tania Fernandes Anderson, who proposed the apology resolution, calls it “an opening salvo.” She said the city must first acknowledge how “great personal and institutional wealth in Boston was built on the backs of enslaved Africans who reaped none of the economic benefits from their labor,” before the city can “begin discussions about what it means to truly undo the harm.”

L’Merchie Frazier, director of education and interpretation for the Museum of African-American History, Boston/Nantucket, also sees the apology as just a first step.

“An apology cannot bring back lives, and cannot account for the enslaved people […] giving their blood sweat and tears for the survival of others,” she said. “But an apology signals a more direct trajectory toward reparative and restorative justice.”

City Councilor Frank Baker, who is one of Boston’s more conservative councilors, conceded he was “a little uneasy” about the measure because he feels personally “so far removed” from the sins of slavery.

“The apologize part is difficult for me,” he said. “But I think if my words can help your community heal and our community in Boston heal, then I’m absolutely ready to do this.”

Supporters are hailing the resolution as especially significant for a city still dogged by a reputation for racism. In a statement, Mayor Michelle Wu said that Boston “must acknowledge and address the dark pieces of [its] history that too often go untold,” and that the city has “a responsibility to condemn Boston’s role in the atrocities of slavery, and the lasting inequities still seen still today.”

The Rev. Kevin Peterson, founder of The New Democracy Coalition and who was instrumental in crafting and advancing the resolution, agrees that the public acknowledgment of Boston’s past is critical. Because Boston is recognized as a hub of the abolitionist movement in the 19th century, and because it’s seen as the “cradle of liberty,” he says, “so many people […] think slavery could not have existed here.”

But Boston was actually a busy port for slave trade with the West Indies and West Africa, beginning with the voyage of the ship Desire in 1637-1638, which brought Native American captives to be sold in the Caribbean in exchange for enslaved Africans and raw materials. At least 175 transatlantic trips started in Boston, according to the SlaveVoyages online database.

About a quarter of all white Bostonians who had estate inventory taken between 1700 and 1775 owned enslaved people, according to Western Washington University history professor Jared Ross Hardesty, who is quoted in the resolution. At the peak of slavery in Boston in the mid-18th century, Hardesty estimates more than 1,600 Africans were enslaved in Boston.

And although Massachusetts abolished slavery in 1783, Boston remained complicit in the practice for decades, buying slave-produced commodities and selling goods and produce to be used or consumed by slaves elsewhere. In addition, the federal Fugitive Slave Acts provided that former slaves living in states where slavery was outlawed could be captured and returned to slavery.

While hundreds of local and state governments, universities and other institutions have offered proclamations,plaques and memorials to recognize or commemorate past racial violence and injustice, (ranging from slavery to segregation or, for example, a specific act of lynching,) less than 20local or state governments have offered an official, blanket apology for slavery, according to the African American Redress Network, which tracks such moves.(That number, they say, is expected to grow slightly as they complete their data collection.)

“What Boston has done is very significant,” says Justin Hansford, who is co-founder of the AARN, law professor at Howard University School of Law and executive director of the Thurgood Marshall Civil Rights Center. “Many municipalities and states have put up markers to memorialize historical atrocities, but [there are] very few instances of formally apologizing for slavery, in part, because […] there this idea that you’re putting yourself on the hook for restitution.

“It’s a big problem,” Hansford says. “When you’ve been harmed by someone you want an apology. You’re trying to rebuild a relationship, so there has to be a genuine expression of remorse.”

Indeed, even if reparations are the end goal, an official apology must be the first step in the process, according to a model roadmap developed by the National African-American Reparations Commission.

Peterson, who helped push Boston’s formal apology, says he hopes it will not only “open the door” for a serious conversation about reparations, but also that the explicit admission of responsibility will compel it. He’s also hoping to see prompt action on the part of the resolution that pledges to remove “prominent anti-Black symbols in Boston.

“Faneuil Hall is the main target,” Peterson says, referring to the historic, landmark building turned major tourist attraction, that is named for Peter Faneuil, an 18th century merchant, slaveowner and trader whose fortune derived from his complicity in the system of slavery.

While Faneuil Hall is celebrated as the “Cradle of Liberty” where Samuel Adams and other founding fathers met and planned the Boston Tea Party and other acts leading up to the America Revolution, Peterson calls Faneuil a “white supremacist” and has been pressing for a name change for years, even embarking on a hunger fast to make his point. He says Boston’s formal apology for slavery now “emboldens” efforts to change the name of “the most egregious expression of white supremacy among our symbols in the city of Boston.”


Recording Available of June 9, 2022 Coalition Meeting at Greenfield High School

The Coalition had it’s first back-to-in-person meeting on Thursday, June 9th, from 3:30-5:00 pm at the Greenfield High School Cafeteria.  We had approximately 35 people present in the room and 15 by zoom – with 10 more in the childcare room! And thanks to GCTV, you can check out the video recording that is being broadcast several times on GCTV. 

In case you missed it:

The Brick House will also be holding a follow-up discussion for families on Wednesday, June 15th from 3:30-5:00 with stipends, childcare, transportation, translation, and more.  Please contact Stacey slangknecht@brickhousecrc.org or 413-800-2496 for more information!

The coalition was proud to be able to offer childcare (thank you Greenfield High School), transportation (thank you Brick House and FRTA’s Access program), and Spanish interpretation (thank you Carolina) at this Full Coalition meeting! 

Black History Month February 2022: Kent Alexander

We are highlighting examples of Black excellence every day this February….and beyond! Feel free to send us suggestions!

Kent Alexander is a anti-racism & workplace culture co-consultant as well as a poet, playwright, actor, and teacher, based in Western MA. His work integrates somatic practices while utilizing practical tools to investigate and navigate the history of racism, challenge stereotypes, explore otherness, as well as how to cultivate the skills needed to move beyond our biases and toward collective healing.

Kent worked with CTC for several years as well as Elms College, Mount Grace Land Trust, United Way of Hampshire County, UMASS Amherst Theater Dept., Center for Community Resilience after Trauma, TerraCorps, the Western Massachusetts Training Consortium, and the ValleyCreates initiative of the Community Foundation of Western Massachusetts.

Photo credit: https://www.mainspringchangeconsultants.com/