2024 Youth Resource Card
for Franklin County & the North Quabbin
12 Olive Street, Suite 2
Greenfield, MA 01301
413-774-3167
www.communitiesthatcarecoalition.org
Supported by the Franklin Regional Council of Governments with funds
from MA Dept of Public Health.
SUPPORT AND INFORMATION ARE AVAILABLE!
This is an online version of a small, folded resource card created to help youth and adults find help and resources on the go!
Do you have suggestions or corrections? We have limited space on the printed version, but we always love to hear from you – please email Kat with ideas.
Not sure who to call? Try one of the General Information numbers or check out 413Cares.
All phone numbers are in the 413 area code unless otherwise noted.
Helpful questions for when you call:
- Is the service free or does it cost money?
- Is it confidential or do I need a parent / guardian’s permission?
- Do I have to make an appointment?
EMERGENCY HOTLINES
Fire, Police, Ambulance Emergency: Call or Text 911
Suicide and Crisis Lifeline Call or Text 988
CSO Crisis Intervention (Mental Health & Suicide) 774-5411; 800-562-0112
Crisis Text Line (any crisis) Text HOME to 741741
DCF Child Abuse Hotline 775-5000; 800-792-5200
DIAL/SELF Teen Line 774-7054 x4
Drug & Alcohol Referral Helpline 800-662-HELP; 800-662-4357
Mass Substance Use & Problem Gambling Referral Helpline 800-327-5050
MA Smokers Quitline 800-QUIT-NOW; 800.784.8669
LGBT National Youth Talkline 800-246-7743
NELCWIT Relationship Abuse & Sexual Assault 772-0806
Poison Control 800-222-1222
Wildflower Alliance Peer Support Warmline 888-407-4515
National Runaway Safeline 800-RUNAWAY; 800-786-2929
ABUSE AND VIOLENCE HELP
Center for Women & Community 545-0800
NELCWIT 772-0806
DCF 775-5000; 800-792-5200
North Quabbin Patch 978-249-5070
MSPCC (781) 861-0890
Training Active Bystanders Program 978-544-6142
The Salasin Project 774-4307
Victim & Witness Assistance 772-6944; 978-544-7376
Children’s Advocacy Center 413-475-3401
ADOPTION
Full Circle Adoptions 587-0007, text 552-9168
COUNSELING SERVICES
CHD (Counseling) 774-6252
Clinical and Support Options (Counseling) 978-249-9490; 774-1000
NELCWIT (Relationship Abuse & Sexual Assault) 772-0806
Wildflower Alliance (Peer Support) 772-0715
Service Net (Counseling) 772-2935
Translate Gender 203-9339
DRUGS AND ALCOHOL
Mass Substance Use & Problem Gambling Referral Helpline 800-327-5050
MA Smokers Quitline 800-QUIT-NOW; 800.784.8669
Alanon 800-245-4656
Behavioral Health Network 301-9355
Opioid Task Force 775-7475
Brattleboro Retreat 800-345-5550
The Brien Center 499-0412
CHD (Drug & Alcohol Help) 774-6252
Clinical and Support Options (Drug & Alcohol Help) 978-249-9490; 774-1000
RECOVER Project 774-5489
North Quabbin Recovery Center 978-249-4989
FOOD
Center for Self Reliance 773-5029
Community Resources & Advocacy 475-1570; 978-544-8091
DIAL/SELF Emergency Food Pantry 774-7054 x4
Franklin Area Survival Center 863-9549
Franklin County Community Meals Program (Orange, Turners Falls, Greenfield, Northfield) 413-772-1033; 978-544-2149
Salvation Army, (Greenfield, Athol) 978-249-8111; 773-3154
SNAP/Food Stamps 413-475-1570
WIC (food checks) 376-1160; 978.544.8093
GENERAL INFO AND REFERRAL
Libraries and school counselors are also great sources of information and referral.
Find a public library near you on this list of libraries across Western and Central MA.
413Cares resource website
Community Resources & Advocacy 475-1570; 978-544-8091
The United Arc (special needs) 774-5558
The Brick House Community Resource Center 863-9576
Center for Women & Community 545-0883
DIAL/SELF Teen Line 774-7054 x4
CSO Referral Services 774-5411
Community Action Family Center (Greenfield) 775 -1555
Massachusetts Non-Emergency Help/Referral 211
Montague Catholic Social Ministries 863-4804 x2
Youth & Workforce Development at Community Action 774-7028
NELCWIT 772-0806
North Quabbin Citizens’ Advocacy 978-544-7794
North Quabbin Community Coalition 978-249-3703
Seven Hills (Special Needs) 418-8702
HEALTH CARE
Athol Hospital 978-249-3511
Baystate Franklin Medical Center 772-0211
MA Behavioral Health Partnership 800-998-6462
Community Health Center of Franklin County 772-3748; 978-544-7800
Community Resources & Advocacy 475-1570; 978-544-8091
MassHealth/Medicaid 800-841-2900
North Quabbin Family Physicians 978-249-0099
People’s Medicine Project 413 842-4762
Tapestry Health 773-5403
Trans Health 413-341-9400
Valley Medical Group 775-4600
HIV SERVICES
Tapestry Health Harm Reduction 475-3377; 413-221-7722 (cell)
HOUSING AND HEAT
Western Mass Network to End Homelessness website
Childhood Lead Poisoning Prevention 800-532-9571
Community Resources & Advocacy 475-1570; 978-544-8091
Department of Transitional Assistance 772-3400; 800-470-5877
DIAL/SELF 774-7054×4; 978-544-1800
Franklin County Housing Authority & RAFT 863-9781
Wells Street Shelter 772-6100
Citizens Energy Corporation 855-563-4786
Mass Dept of Housing & Livable Communities 866-584-0653
Making Opportunity County Home Energy Assistance, Athol 978-342-7025
Salvation Army 978-249-8111; 773-3154
Greenfield Family Inn 774-6382
IMMIGRANT & REFUGEE
Jewish Family Services 737-2601
Center for New Americans 772-0055
JOBS, EDUCATION & TRAINING
The Brick House 863-9576
Franklin County Community Development Corporation 774-7204
MassHire Franklin Hampshire Career Center 774-4361; 800-457-2603
Center for New Americans 772-0055
Greenfield Community College 775-1801
Green River House 772-2181
The Literacy Project 774-3934
Mass Rehabilitation Commission 774-2326
NorthStar Self-Directed Learning for Teens 582-0193
Seven Hills 418-8702
Youth & Workforce Development at Community Action 774-7028
LGBTQ RESOURCES
Translate Gender 203-9339 info@translategender.org
The Trevor Project (LGBTQ youth) 866-488-7386
CAPV Youth Programs Generation Q 774-7028
Drop-In Space at Community Action 774-7028; text 768-4159
The Stonewall Center at UMass Amherst 545-4824
House of Colors 532-9300
PFLAG Franklin-Hampshire 758-0124
Trans Health 413-341-9400
LGBT National Youth Talkline 800-246-7743
LEGAL SUPPORT & CONFLICT RESOLUTION
Community Legal Aid 855-252-5342
Community Resources & Advocacy 475-1570; 978-544-8091
Northwestern (Greenfield) District Attorney 774-3186
Health Law Advocates (disputes with insurance) 617-338-5241
Juvenile Court (Grnfld/Orange) 978-544-5125; 775-0014
Mass Fair Housing Center 539-9796
Collaborative Resolutions Group 774-7469
NELCWIT 772-0806
Quabbin Mediation 978-544-6142
Wildflower Alliance (Advocacy) 539-5941
PARENT & YOUNG PARENT SUPPORT
The Brick House 863-9576
Community Action Family Center (Greenfield) 475-1555
Community Action Healthy Families & Young Parents Program 475-1545
The United Arc (Special Needs) 774-5558
Montague Catholic Social Ministries & Turners Falls Playgroup 863-4804
North Quabbin Patch 978-249-5070
Parental Stress Line 800-632-8188
PFLAG Franklin-Hampshire 758-0124
Quabbin Mediation 978-544-6142
Seven Hills (Special Needs) 418-8702
The Salasin Project 774-4307
Translate Gender 203-9339
Valuing Our Children 978-249-8467
TEEN PROGRAMS, CENTERS & RECREATION
Athol Area YMCA 978-249-3305
Franklin County’s YMCA 773-3646
Big Brothers Big Sisters 772-0915
Boy Scouts 684-3542
Girl Scouts 800-462-9100
4-H 800-374-4446
The Brick House Community Resource Center 863-9576
Community Action Youth Programs 774-7028
DIAL/SELF Youth & Community Services 978-544-1800;774-7054
Valley Playwright Mentoring 625-6569
Seeds of Solidarity 978–544–9023
Hilltown Youth Performing Arts 625-2100
Check into programs at local schools, libraries, and Recreation Departments! Here are just a few:
Greenfield Library 772-1544
Greenfield Recreation 772-1553
Montague Recreation 863-3216
TRANSPORTATION
Franklin Regional Transit Authority 774-2262
Montachusett RTA 978-345-7711
Peter Pan 800-343-9999
Pioneer Valley Transit Authority 586-5806
VOLUNTEER OPPORTUNITIES
ACT Volunteer Center at DIAL/SELF 774-7054 x7
Big Brothers Big Sisters 772-0915
The Brick House 863-9576
Community Action Family Center (Greenfield) 475-1555
Franklin County Community Meals Program 413-772-1033
Montague Catholic Social Ministries 863-4804 x2
Franklin County’s YMCA 773-3646 (YMCA’s Leaders Club for youth ages 10-12 and 13-18)