Mental Health
988 Suicide and Crisis Lifeline: Call, text, or chat 24/7.
Not sure if 988 is for you? Find out when to use 988 and what to expect when you call.
To contact Crisis Services, part of Clinical and Support Options (CSO), call your nearest Crisis Services office:
Greenfield/Franklin County (Staff on-site 24-hours a day and MCI Youth – 24-hours a day)
413.774.5411
Athol/N. Quabbin (Staff on-site weekdays, 8AM-8PM and MCI Youth – 24-hours a day)
978.249.3141
CSO CSO offers a range of mental health and family support services in our region in addition to crisis services, including mental health counseling, family support programs, and more.
CHD CHD offers a range of mental health care services across Western MA and has Franklin County locations in Greenfield and Orange
ServiceNet ServiceNet offers a range of mental health and related services in our region, including mental health counseling, substance use treatment, brain injury support, and more.
Families for Depression Awareness Webinars This Massachusetts-based organization focuses on guidance and support for family members and friends of those who are depressed. Their website includes videos, articles, screening tools, and free webinars about youth and adult mental health.
Suicidal Ideation resources for parents and caregivers Common questions and info about suicidal ideation for parents & caregivers (from Big Brothers Big Sisters of Franklin County)
Self Harm Resource from BBBS FC Common questions and info about self harm for parents & caregivers (from Big Brothers Big Sisters of Franklin County)
Mental health resources from 4SC website A user-friendly list of local and national organizations that offer support with descriptions – Updated March 2022